Setting the Standard (STS)
Temporary Accommodation
Inspections Service

About Us

Setting the Standard is a pan-London inspections service to ensure Bed & Breakfasts and Studio Apartments used by local authorities for temporary accommodation meet the minimum required quality standard whilst being inspected on a more frequent basis than other Houses in Multiple Occupation (HMO) accommodation, due to their use as accommodation for homeless households.

The service links together a dedicated central inspections team, with a new, purpose-built Setting the Standard IT system to share inspections data across the participating boroughs.

How it works?

Every year around 3,000 homeless households across London are placed in emergency temporary accommodation (nightly paid B&B or studios) while Local Authorities work to support them into more permanent arrangements.

The Commissioning Alliance, in collaboration with the London Boroughs, is delivering a new pan-London service that will inspect all Bed & Breakfast and Studio properties used by councils for temporary accommodation on an annual basis, to ensure they meet required housing standards.


The new ‘Setting the Standard’ temporary accommodation inspections service has been commissioned by the London Housing Directors Group, with the support of London Councils. 

The project secured a total of £236,000 grant from The Ministry of Housing, Communities and Local Government (MHCLG) and the Greater London Authority (GLA) in 2020 to deliver on these aims.

By December 2020, an unprecedented 32 London boroughs have signed up to the project, making this a truly pan-London mission.